Missing Packages That Show as Delivered

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    If your tracking information shows that your package was delivered, but you can’t find it–within 48 hours of expected delivery:

    • Verify the shipping address
    • Look for a notice of attempted delivery
    • Look around the delivery location for your package
    • See if someone else accepted the delivery unless you have health or safety concerns about doing so
    • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
    • Wait 48 hours – in rare cases, packages may say delivered up to 48 hours prior to arrival
    in Order Management
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