I Made a Design Error

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    Sweet Potato Paper creates custom one-of-a-kind products that are custom designed by you. Due to the custom nature of these products, we are unable to refund your order for customer created errors, including but not limited to:

    • Typos and misspellings
    • Poor image quality or low resolution of the original file
    • Layout errors and missing or duplicate images
    • Blank pages or mistakes in product design
    • Product selection mistakes (i.e. product size, style, or cover choices)
    • Color differences between your home computer and our printing systems

    We cannot provide refunds or exchanges due to damages caused by customer handling, storage, treatment, or for any of the above errors.

    in Order Management
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